The Omni San Antonio Hotel at the Colonnade, an award-winning four diamond hotel, is pleased to announce the following additions to its executive team:
Director of Human Resources
Prior to joining the Omni Colonnade Executive team, Crespo was Director of of Human Resources for We Manage, Inc., overseeing 300 employees from three hotels, three golf clubs and the corporate administrative offices.
Jeremy S. Lander, CHSE
Director, Sales & Marketing
Prior to joining the Omni Colonnade, Lander was Director of Group Sales at the Omni Barton Creek Resort & Spa in Austin.
Director of Finance
Prior to joining the Omni Colonnade executive team, Rivera was Assistant Director of Finance at the Omni La Mansion del Rio in San Antonio.
Also of note: General Manager Delfin Ortiz recently received the Omni Hotels’ 2013 General Manager of the Year Award for Customer Service
Generations Federal Credit Union will continue its Small Business Workshop series with a free webinar on Mastering the Sale which will be held from 12:30 to 1:30 on Thursday, August 28. The webinar will cover such topics as strategic techniques on building a rapport with customers, honing your sales pitch and the art of closing the deal and will be hosted by Robert Upton of Red Door Solutions. Participants are asked to pre-register by visiting https://www.mygenfcu.org/event/mastering-sale/.
Upton brings more than 20 years of experience in various entrepreneurial endeavors ranging from marketing and human resources to real estate development, and is passionate about making a difference in clients with creative, simple solutions.
The Generations Small Business Workshop series presents topics that are relevant to today’s small business owners and reinforce the skills they need to be successful. Upcoming classes in the series include Get Noticed, Mastering the Sale and Becoming Loan Ready. The series includes in-person classes as well as webinars.
Practicing sales techniques to become an effective closer is vital to any business development efforts. Here are a few tips to consider when you’re working any business deal:
NOW is the time
Often, people commit to deals as soon as they can get around to it. You’ll be more likely to refocus their attention by creating a sense of urgency. Try tactics such as a small discount or service agreement.
Go further than “Yes”
There are a lot of obstacles that can arise between the time when someone says “Yes” and actually signs the dotted line, such as having second thoughts or the competition moving in. If you’ve received a verbal interest and commitment, strive to get them to complete a written agreement so you can continue moving forward.
Showoff a little
Throughout the sales cycle, stay on top of mind by funneling helpful new information about your business. This could be a new product release, a recent news story or even a client testimonial.
Stop talking and listen
Avoid making your pitch a monologue. Open your ears and listen to the target’s needs and wants so you can customize your solutions for them.
If you feel the need to bend the truth, it’s probably time to re-evaluate the relationship. If you can’t offer them true value, you’re most likely not in a good position to close any deal.
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