Increasing demand for SOC Engagements

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kelli falkBy Kelli Falk, CPA, CIA, CISA, CITP

Does your organization perform services for other companies or act as a user organization that outsources some of its processes to another company?  In either case, you should be aware of the guidance related to service organizations.

ps&coIt has now been almost five years since the American Institute of Certified Public Accountants (AICPA) issued its updated guidance related to an entity’s use of service organizations – SSAE No. 16, Reporting on Controls at a Service Organization; AICPA, Professional Standards, Vol. 1, AT Section 801) and Attest Engagements AT Section 101, This change was due to the increase in outsourced processes that do not necessarily fall within the financial reporting category previously addressed by Statement on Auditing Standards (SAS) No. 70, Service Organizations, AU Section 324.

Since that time, there has been a dramatic increase in demand for Service Organization Controls (SOC) engagements.  While you might not think of your company as a service or user organization, there are numerous situations, industries, and even types of companies that would benefit from this type of examination:

  • Confidentiality over records retention for municipalities, marketing plans, etc.
  • Cloud computing/Software as a Service (SaaS)
  • Direct mail marketing
  • Secure printing
  • Data storage/data centers
  • Managed services
  • Medical claims processing
  • Third-party administrator for employee benefit plans
  • Welfare case management
  • Gambling systems
  • Secure payment processing/lockbox services
  • Loan processing
  • Title companies
  • Hospice organizations
  • Payroll processing
  • Records management

The extent of these engagements can vary greatly; some might only consider confidentiality of customer data, while others cover all aspects of an application’s processing integrity.  The scope is entirely up to the service organization and is based on the needs of its users.

The increase in these engagements is due to recent high-profile security breaches and the never-ending push for tighter security.  Because of these, user organizations have become much more aware of their needs related to outsourcing their processes.  They have learned – sometimes the hard way – that just because a process is outsourced, the associated risks are not.

This is where the SOC engagements enter the picture.  They are designed to cover any controls over which users need assurance.  It is also a great benefit for the service organizations themselves because they can be audited one time instead of continually answering questions from their customers’ auditors, or even incurring significant time and resources by being audited by each customer’s auditor.  We have seen several instances in which a client needed a SOC report immediately because they could not obtain a lucrative contract without it.  In some cases, clients use the report as a marketing tool to give their prospective customers assurance that their controls are functioning as stated.  The uses of the reports are plentiful.

If you feel you or your service organization needs a SOC engagement over its controls, please feel free to contact Kelli Falk at kelli.falk@padgett-cpa.com or (210) 253-1669 for more information.

FASB Issues Accounting Standards Update For Revenue Recognition

PS&Co_stacked_ColorOn May 27, 2014, the Financial Accounting Standards Board (FASB) issued ASU 2014-09, Revenue from Contracts with Customer: Topic 606.  The new standard is the result of a project with the International Accounting Standards Board (“IASB”) to improve the financial reportingFASB of revenue under U.S. GAAP and IFRS.  The new standard provides a comprehensive revenue recognition standard that applies to a wide range of transactions and industries, including those that followed industry specific guidance, such as the construction, software, and real estate industries.  The new standard should improve U.S. GAAP and IFRS by providing a framework to address revenue recognition issues, improving comparability of revenue recognition practices, simplifying the preparation of financial statements, and requiring enhanced disclosures.

Main Provisions The new standard is based on contracts between an entity and its customers to transfer goods and services.   The core principle is an entity should recognize revenue to depict the transfer of goods and services to customers in an amount that reflects the consideration the entity expects to receive in exchange for those goods and services.  To achieve that objective, the entity should (i) identify the contract(s) with a customer, (ii)  identify the performance obligations in the contract,  (iii) determine the transaction price, (iv) allocate the transaction price to the performance obligations in the contract, and (v) recognize revenue when (or as) the entity satisfies a performance obligation.

Effective Dates For public entities the amendments will be effective for reporting periods beginning after December 15, 2016, including interim periods within that reporting period.  Early adoption is not permitted.

For non-public entities, the amendments will be effective for annual periods beginning after December 15, 2017 and interim periods within annual periods beginning after December 15, 2018.  Non-public entities may elect to apply this guidance earlier, as of the following:

  • An annual reporting period beginning after December 15, 2016, including interim periods within that reporting period.
  • An annual reporting period after December 15, 2016, and interim periods within annual periods beginning after December 15, 2017.
  • An annual reporting period beginning after December 15, 2017, including interim periods within that reporting period.

Transition Entities should apply the amendments using the following two methods:

  1. Retrospectively to each prior reporting period presented, using practical expedients; or
  2. Retrospectively with the cumulative effect of initially applying this amendment recognized as the date of initial application.

FASB and IASB have established a joint transition resource group designed to inform Boards of interpretive issues likely to occur as implementation efforts begin. We encourage you to continue to watch for updates on the group’s discussions as they are made available.

Padgett Stratemann & Co. is committed to monitoring the situation in order to gain a greater understanding of the impact these changes will have upon the niches we serve.  In the meantime, if you would like to discuss this or other changes affecting your business, please contact a member of our Audit Team in Austin at 512.476.0717, in San Antonio at 210.828.6281, or at www.padgett-cpa.com.  Our team is equipped to provide you Service. More Than Expected. for all your CPA and business advisory needs.

BKD, LLP Recognized as Bronze LearningElite Organization

BKD logoTed Dickman, BKD, LLP chief executive officer, is proud to announce BKD has been named a Bronze LearningElite organization for 2014 by Chief Learning Officer magazine. Singled out for creating and implementing exemplary workforce development practices that deliver measurable business value, BKD, LLP ranked No. 49 from a record-breaking field of more than 200 companies participating in the prestigious annual benchmarking program.

“At BKD, people are our No. 1 asset,” Dickman said. “To deliver unmatched client service, we must continually invest in their technical expertise and develop them as leaders. BKD professionals have access to a wealth of knowledge and tools they need to do their jobs effectively, efficiently and ethically. We’re extremely flattered that Chief Learning Officer magazine has acknowledged our commitment to lifelong learning.”

The only peer-reviewed ranking and benchmarking program developed in collaboration with chief learning officers and senior workforce development practitioners, the LearningElite has become the industry’s most valuable benchmarking tool. The program utilizes rigorous evaluation methodologies to objectively assess both the scope and value of participants’ learning and development practices and to rank the organizations based upon the execution and impact of these initiatives.

“The firm has made significant progress towards our goal of being an industry-leading learning organization,” said Greg Cole, director of the firm’s Learning & Development department. “It’s about developing a world-class training system that better ties our mission statement and unmatched client service standards to our performance management system and curriculum for coordinated training events and on-demand learning. The feedback we’ve received has been overwhelmingly positive.”

BKD University (BKDU) is the latest enhancement to the firm’s educational infrastructure. BKDU is an online, on- demand platform housed on the firm’s intranet that gives personnel access to a wide range of content that includes technical training as well as shorter, more digestible video clips on leadership, ethics, client service and technology.

About BKD
BKD, LLP is a national CPA and advisory firm that understands your business and delivers the resources you need with a service style you’ll value. BKD’s approximately 2,100 personnel, including approximately 250 partners, serve clients in all 50 states and internationally. To learn more, visit bkd.com.

Praxity, AISBL, a global alliance of independent firms, enhances BKD’s ability to serve the dynamic needs of multinational clients. Praxity™ provides the gateway to tax, assurance and consulting services delivered by alliance firms committed to the highest standards required in international business.

UNITED SA Federal Credit Union announces new Board Chairperson

PrintUNITED SA Federal Credit Union is pleased to announce the appointment of Bill Gregory as chairperson of the board of directors. Mr. Gregory has been a certified public accountant in San Antonio for 29 years and is the managing member of the CPA firm of Gregory & Crutchfield, LLC.  He also has experience in banking, real estate and the oil and gas industry.

At the 59th annual membership meeting held on March 6, 2014 at the credit union’s headquarters, Peter Hugdahl was re-elected and Arthur Settles was elected to serve on the board. Directors are elected annually by credit union members and serve three-year terms on a voluntary basis.

Bill_Gregory_5x7_colorServing on the board in 2014 with Mr. Gregory will be: Rick Tobias, vice chairperson; Don Mann, treasurer; Richard Baggs, secretary; Peter Hugdahl; Rosaura Ramirez; John Rees; and Arthur Settles.

About UNITED SA Federal Credit Union
Now in its 59th year, UNITED SA Federal Credit Union is headquartered in San Antonio, Texas. The credit union’s field of membership includes those who live, work, worship, attend school and businesses and other entities in Bexar County, Texas. Almost 30,000 members own and belong to the nonprofit financial cooperative, which has over $225 million in assets.

BKD, LLP debuts on Training Magazine’s Top 125

BKD logo colorJon McDowell, managing partner of BKD, LLP’s San Antonio office, announced BKD’s debut on Training magazine’s annual Training Top 125, which ranks companies based on the excellence of their training and development programs.

BKD—the only CPA and advisory firm on this year’s list—was among thousands of applicants vying for a spot on the prestigious list. BKD ranked 89th and was one of 27 organizations to make an initial appearance on the 2014 list. Firm representatives accepted the Top 125 award at Training’s Golden Gala in San Diego, California, on February 3.

“BKD is honored to be among these top-tier training organizations,” McDowell said. “Our firm is committed to lifelong learning, and we strongly believe that investing in our professionals’ technical expertise and leadership development skills enhances their career opportunities and allows them to better serve our clients.”

Now in its 14th year, the Training Top 125 is based on myriad benchmarking statistics such as total training budget, percentage of payroll, number of training hours per employee program, hours of training per employee annually and detailed formal programs as well as goals, evaluation and workplace surveys. The ranking is determined by assessing a range of qualitative and quantitative factors, including financial investment in employee development, scope of development programs and how closely those efforts are linked to business goals and objectives.

“We’re learning a lot from our Training Top 125 peers and are looking forward to incorporating some of their best practices as focus on institutional excellence,” said Greg Cole, director of the firm’s Learning & Development Department. “When it comes to innovative training and development programs, these organizations have really raised the bar—and BKD is proud to be part of Training’s upper echelon.”

BKD University (BKDU) is the latest enhancement to the firm’s educational infrastructure. BKDU is an online, on-demand platform housed on the firm’s intranet that gives personnel access to a wide range of content that includes technical training as well as shorter, more digestible video clips on leadership, ethics, client service and technology. The firm also hosts Camp BKD—a week long orientation held three times a year for newly hired client service professionals—and relies on a robust coaching program to develop individual talent and prepare professionals for career advancement.

About BKD
BKD, LLP is the top-tier U.S. CPA and advisory firm that delivers its experience and service with a deep understanding of your business, your needs and what it takes to improve your business performance. BKD’s approximately 2,000 personnel, including approximately 250 partners, serve clients in all 50 states and internationally. To learn more, visit bkd.com.

Praxity, AISBL, a global alliance of independent firms, enhances BKD’s ability to serve the dynamic needs of multinational clients. Praxity™ provides the gateway to tax, assurance and consulting services delivered by alliance firms committed to the highest standards required in international business.

Kickbacks – under the table and under the radar

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Authored by: Leo Munoz, CPA/CFF, CFE

In the fraud environment, kickbacks are classified as corruption schemes because they typically involve collusion between employees and vendors, where the fraudsters involved are either giving or receiving something of value to influence a business decision without the employer’s knowledge and consent.  In the public, we hear the cliché that an individual was receiving kickback payments “under the table.”  Kickback schemes often fly “under the radar” of management and can last years without detection, resulting in significant financial losses to victimized companies.

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The classic kickback scheme involves an employee and vendor engaged in a collusive relationship for the purpose of diverting employer business to the vendor in exchange for cash payments or value-based arrangements to the employee.

Kickback schemes go undetected for a variety of reasons, including the following:

  • The employee involved is in a position of management and wields his or her influence to facilitate the scheme through the company’s normal accounting processes.
  • Some schemes involve multiple employees, which increases the opportunity to circumvent a company’s internal control procedures.
  • The company’s procurement policies allow for “sole-sourcing” or “limited number of vendor” bids at a specified dollar threshold, resulting in limited oversight.
  • The company’s procurement and payables processes lack detection-type internal control procedures to red-flag unusual activity on the back end of the process.
  • A company may lack a formal bidding policy, which results in an environment of undefined roles and responsibilities.
  • Business is diverted to vendors who are related in some form or fashion to the employee authorizing the business relationship; however, the relationship is unknown to the employer.
  • Services rendered by a vendor involved in a kickback relationship are services operationally needed by the victimized company and, therefore, do not raise questions with management.
  • Kickback cash payments or value-based arrangements (such as gifts, paid vacations, or free use of vacation homes) to the employee are typically not processed through a company’s accounting system.

Most kickback schemes are detected through tips from honest or disgruntled co-workers or vendors.  Therefore, if a company does not have a “fraud/whistleblower” hotline already in place, that would be a good start to initiate a process to detect kickback schemes.  However, while receiving a tip from a hotline helps, the tip, in most cases, comes after the scheme has been perpetrated for months or years.

In addition to having a whistleblower hotline, a company can initiate processes to detect possible red flags that may reveal signs a kickback scheme is active, such as:

  • Periodically review vendor transactions to spot a significant amount of activity with a few vendors; a year to year comparison may also reveal an unusual increase in transactions with vendors or situations where cost of materials or services is out of line.  Overbillings by vendors is a classic strategy deployed by vendors to fund their kickbacks.
  • If a company has a procurement policy that includes limited procedures for lower dollar thresholds, then place a periodic process to confirm vendors awarded work are legitimate “third party” vendors.  Simple background checks can confirm –
  1. Vendor ownership and valid Employee ID number
  2. Physical address and valid phone numbers
  3. Website presence

For limited bids with a limited number of bidders, review the vendors that were not awarded the work to determine if they are legitimate companies and not simply “shell” companies used to meet procurement policy requirements.

  • Perform a periodic database search that matches vendor addresses to employee addresses.
  • Create a robust vendor set-up process which compiles detailed vendor information and is reviewed and approved by someone either outside the procurement department or not involved in the collection of vendor data.
  • If not already part of a company’s procurement process, establish and enforce a written bid policy with detailed procedures and defined roles and responsibilities.

For companies who are intentional about addressing “bribery/kickback” risk within their organization, a formal “bribery/kickback” risk assessment can be performed with help from fraud expert consultants if needed, in order to identify areas that are susceptible to this type of fraud.

John Paul Negem and Ioana Wonser Join BKD

BKD logo colorJon M. McDowell, managing partner of BKD, LLP’s San Antonio office, is pleased to announce the addition of John Paul Negem (Senior Associate) and Ioana Wonser (Associate) to the tax practice.

John Paul NegemBefore joining BKD, Negem spent a year and a half with Pannell Kerr & Forster of Texas, P.C as a Tax Associate.  Negem is a graduate of Texas A&M University with a Bachelor of Business Administration in Accounting and a Master of Science in Accounting.  In 2013, he received his CPA license in Texas.

Ioana  WonserBefore joining BKD, Wonser spent over three years with JSM Management, Inc., as an accountant.  Wonser is a graduate of Illinois State University with a Bachelor of Science in Finance and a graduate of Upper Iowa University with a Bachelor of Science in Accounting.  Wonser passed the CPA exam in Illinois and is awaiting licensure.

About BKD
BKD is the top-tier U.S. CPA and advisory firm that delivers its experience and service with a deep understanding of your business, your needs and what it takes to improve your business performance.  BKD’s approximately 2,000 personnel, including approximately 250 partners, are based in 32 offices serving clients in 50 states.  To learn more, visit www.bkd.com.

Praxity, AISBL, a global alliance of independent firms, enhances BKD’s ability to serve the dynamic needs of multinational clients. Praxity™ provides the gateway to tax, assurance and consulting services delivered by alliance firms committed to the highest standards required in international business.

BKD announces the addition of Tax, Audit Associates: Romero, Olivares, Thompson, Strickland, Arredondo

BKD logo colorJon M. McDowell, managing partner of BKD, LLP’s San Antonio office, is pleased to announce the addition of David Romero (Senior Associate – tax), Adriana Olivares and William Thompson (Associates-tax), and Aissa Strickland and Amanda Arredondo (Associates – audit) in BKD’s San Antonio office.

David Romero_Jan 2014Before joining BKD, Romero spent over seven years with Carranco & Lawson, P.C., most recently as a tax accountant. Romero is a graduate of Texas A&M University – International University with a Bachelor of Business Administration in Accounting. David passed the CPA exam and is awaiting his Texas license.

Adriana Olivares_Jan 2104Before joining BKD, Olivares spent over two years with Alamanza Business Group, LLC, as a tax accountant. Olivares is a 2011 graduate of The University of Texas at San Antonio with a Bachelors of Business Administration in Accounting.

William Thompson_Jan 2014Thompson is a 2013 graduate of The University of Texas at San Antonio with a Master of Business Administration.

Aissa Strickland_Jan 2014Strickland is a 2013 graduate of St. Mary’s University with a Master of Business Administration in Accounting and a 2010 graduate of St. Mary’s University School of Law with a Juris Doctor.

Amanda Arredendo_compressedArredondo is a 2010 graduate of The University of Texas at San Antonio with a Bachelor of Business Administration in Accounting. She obtained a Master of Accountancy from The University of Texas at San Antonio in 2012. Arredondo previously worked with BKD San Antonio as an audit intern (2011 and 2012) and associate (2013).

About BKD
BKD is the top-tier U.S. CPA and advisory firm that delivers its experience and service with a deep understanding of your business, your needs and what it takes to improve your business performance. BKD’s approximately 2,000 personnel, including approximately 250 partners, are based in 32 offices serving clients in 50 states. To learn more, visit www.bkd.com.

Praxity, AISBL, a global alliance of independent firms, enhances BKD’s ability to serve the dynamic needs of multinational clients. Praxity™ provides the gateway to tax, assurance and consulting services delivered by alliance firms committed to the highest standards required in international business.

Padgett Stratemann voted one of state’s best by Texas legal professionals

Padgett Stratemann & Co.

 

PSCOTexas_Best_logo_2013The Austin office of Padgett Stratemann & Co. for the second year in a row has been voted one of the city’s best Texas-based business accounting providers by the readers of Texas Lawyer, a weekly industry newspaper and online news source for the Texas legal community.

In addition, INSIDE Public Accounting, a national publication serving the accounting profession, recently ranked Padgett Stratemann the 104th largest accounting firm in the U.S., up from 107th largest a year ago.  The publication also named Padgett Stratemann a Top 10 All-Star Firm for training of its staff after surveying some 500 U.S. firms.

“We believe strongly in the quality and character of people we have working in both our Austin and San Antonio offices, this truly is a testament to their desire to offer clients their very best,” said John Wright, Padgett Stratemann Managing Partner.  “It’s quite an honor for the legal profession to demonstrate its belief in the quality of our work, and the training programs we have for our people are truly extraordinary.  Bottom line: The outstanding people at Padgett Stratemann are the reason we have become one of the nation’s largest firms.”

Texas Lawyer annually asks its readers to vote for the best of the best in Austin, Dallas, and Houston from among hundreds of eligible firms in more than 40 categories.  The special edition of Texas Lawyer highlighting this year’s winners will be published October 28.

About Padgett Stratemann & Co., LLP
Padgett Stratemann & Co., LLP is one of Texas’ largest, locally owned CPA and business advisory firms. With headquarters in San Antonio and an office in Austin, the firm works with clients in sectors including: banking, construction, government, non-profit, health sciences, professional services, manufacturing, retail, distribution, technology, insurance, oil and gas, government contracting, and real estate. The firm’s experienced professionals provide a range of sophisticated accounting, audit, tax and other business advisory services for both publicly traded and privately owned companies. PS&Co. serves clients throughout the United States as well as internationally. The firm is a McGladrey Alliance member. The McGladrey Alliance is a business of McGladrey, Inc., a leading professional services firm providing tax and consulting services.

In business since 1945, PS&Co. is dedicated to professional excellence, integrity, and community service. Learn more about our depth of services and expertise. Visit www.padgett-cpa.com.

The San Antonio Board of the BKD Foundation presents its Annual Community Pride Award to SAMMinistries

BKD logo colorAt the October 22, 2013, team meeting, Jon McDowell, Managing Partner of BKD, LLP, CPAs and Advisors introduced Makayla Matheson, Manager, and San Antonio BKD Foundation member who presented Navarra Williams, President & CEO, SAMMinistries with the San Antonio Board for the BKD Foundation’s annual Community PRIDE award.

BKD check 2013Matheson had this to say, “Each year we ask our employees to nominate a charity they believe should be the recipient of our $10,000 award and to provide the committee with an example of how the charity helps and how they exhibit our PRIDE values. Our PRIDE values encompass Passion, Respect, Integrity, Discipline and Excellence.” After the nominees were identified, each charity’s representative visited with BKD personnel so that they could learn firsthand about each organization’s mission. Afterwards, the employees voted and SAMMinistries was selected based on the nomination which identified SAMMinistries passion that each person it serves has the power to transform their lives and live independently. They show respect for others by treating each person with dignity and giving them equal opportunity to succeed. SAMMinistries maintains integrity by striving to be true to its values in both word and deed. They are disciplined in their approach to fundraising and in their approach with clients whose lives they are helping to re-build. SAMMinistries believes that a ministry to people in need demands their very best. In striving for excellence, SAMMinistries honors the trust that donors place in them and they give their best to clients every day.

BKD Award 2013Williams accepted a custom-made glass art work (Glen Andrews Studio:  Caliente Hot Glass) award and a check for $10,000. Williams stated that, “We are honored to be chosen by BKD, and grateful for their contribution to SAMMinistries. As a Ministry, we strive to work with integrity as we help San Antonio families overcome homelessness. I am proud to lead a team that is recognized by fellow community members for this work.”

Founded in 1983, SAMMinistries is an interfaith ministry dedicated to providing shelter and care to the homeless of San Antonio. Today, SAMMinistries is the largest service provider of direct care and shelter in San Antonio and the surrounding area.

About BKD Foundation
The BKD Foundation, which is the firm’s charitable arm, has raised and distributed more than $6.2 million to qualifying 501 (c)(3) organizations since February 2000. For many not-for-profit organizations, both financial and volunteer assistance is critical.

The San Antonio charitable arm of the BKD Foundation is funded and administered by the partners and employees of the San Antonio office of BKD, LLP, CPAs & Advisors. The San Antonio BKD Foundation desires to enrich the San Antonio communities it serves with financial support and the gift of time from BKD volunteers. Its purpose is to aid, support, maintain and assist by gift, donation or otherwise, established charitable, scientific, educational and philanthropic institutions which are qualified under Section 501(c)(3) of the IRC of 1986.