SSFCU named Skillsoft 2014 Innovation Award winner

Security Service Federal Credit Union has been recognized with a 2014 Innovation Award for Effective Elearning in Small and Medium Enterprises from Skillsoft, a pioneer in the field of technology-delivered learning. The credit union received the award in April at 2014 Global Skillsoft Perspectives, Skillsoft’s annual user conference in Las Vegas.

Skillsoft annually honors customers for their significant achievements in corporate learning and development, recognizing innovative ideas and inspiring leaders who are helping to transform the learning landscape.

Skillsoft SSFCU award(from left) Stefani Perez, supervisor, design and development training; Jim Dreher, human resources manager for leadership and development; and Steffani Hobelman, senior design and development trainer, accept the Skillsoft Innovation Award in Las Vegas.

“SSFCU is an organization that truly values the benefits of learning, and strives to fully integrate it within its culture,” said Jerry Nine, Chief Operating Officer, Skillsoft. “We are proud to honor SSFCU for their accomplishments in utilizing learning technology to drive performance, deliver business value and maximize employee engagement.”

SSFCU received the award for Effective Elearning in Small and Medium Enterprises, and was honored for implementing learning programs that directly impact its business objectives. In particular, the program supports the development of managers and supervisors, and has led to increased employee engagement and revenue, and decreased employee turnover.

“We are thrilled to receive this award, particularly because one of our core values is ‘Innovative.’  Investing in our employees is a top priority, and by taking full advantage of Skillsoft technology, we are able to use the most effective means of enabling our employees to learn and grow,” said Molly Daniels, senior vice president of human resources at SSFCU.

This year’s awards were judged by an independent panel of industry experts including Cushing Anderson of IDCTodd Tauber of Bersin by Deloitte, Laci Loew of Brandon Hall Group, Mollie Lombardi of Aberdeen Group, Joe DiDonato of Elearning! MagazineCatherine Upton of Elearning! Magazine, Ladan Nikravan of Chief Learning Officer and Craig Weiss of E-Learning 24/7.

For more information on the 2014 Innovation Awards and Global Skillsoft Perspectives, please visit the awards website here.

About Security Service Federal Credit Union
Security Service Federal Credit Union offers competitive, affordable financial products and services designed to meet the needs of its members. Headquartered in San Antonio, Texas, Security Service is an industry-leading financial institution with $7.9 billion in assets and 70 locations in Texas, Colorado and Utah. The credit union is among the top 10 credit unions in the nation. Security Service strives to be America’s best credit union and provides the true benefits of credit union membership with financial services of the highest quality and value. Learn more at or call 1-800-52-SSFCU.

About Skillsoft
Skillsoft is a pioneer in the field of learning with a long history of innovation. Skillsoft provides cloud based learning solutions for its customers worldwide, ranging from global enterprises, government, and education to mid-sized and small businesses. Skillsoft’s customer support teams draw on a wealth of in-house experience and a comprehensive learning e-library to develop off-the-shelf and custom learning programs tailored to cost-effectively meet customer needs. Skillsoft’s courses, books and videos have been developed by industry leading learning experts to ensure that they maximize business skills, performance and talent development.

Skillsoft currently serves over 6,000 customers and more than 19,000,000 learners around the world.  Skillsoft is on the web at

Skillsoft, the Skillsoft logo, Skillport, Search & Learn, SkillChoice, Books24x7, ITPro, BusinessPro, OfficeEssentials, GovEssentials, EngineeringPro, FinancePro, AnalystPerspectives, ExecSummaries, ExecBlueprints, Express Guide, Dialogue, Quickskill and inGenius are trademarks or registered trademarks of Skillsoft Ireland Limited in the United States and certain other countries. All other trademarks are the property of their respective owners.

Methodist Healthcare receives Texas Award for Performance Excellence

methodist hcs logo




Methodist Healthcare has been selected to receive the Texas Award for Performance Excellence (TAPE) from the Quality Texas Foundation, representing the highest level of quality an organization can achieve in the state of Texas. Methodist Healthcare is the first and only health care system in South Texas and the third organization in San Antonio to receive the TAPE award since the inception of the award in 1994.

Utilizing the same criteria and process as the Malcolm Baldrige National Quality Award, the Texas Award for Performance Excellence is an annual recognition of Texas organizations that have achieved performance excellence and have applied outstanding quality principles in their day-to-day operations. TAPE winners are role model organizations demonstrating exceptional performance in all areas of organizational management – leadership, strategic planning, customer focus, measurement, analysis and knowledge management, workforce focus, operations focus and results.

Texas Award for Performance Excellence Logo.wmz“This award is a validation of the hard work our employees, physicians, volunteers and board members have accomplished over the past years in Methodist Healthcare’s journey to excellence,” stated Jaime Wesolowski, President and CEO, Methodist Healthcare. “Our commitment to quality and process improvement enables us to provide better service and outcomes to our patients and that is what drives us to be nothing less than excellent,” continued Wesolowski.

There are many milestones the health system has achieved in its journey; a few quality indicators the system excels in are:

  • Evidenced Based Care Measures (Composite Core Measures) are in the top 10 percent of the nation, for those care interventions known to improve patient mortality and complications.
  • The Methodist Healthcare in-hospital mortality is only 50 percent of what is expected given the severity of illness levels of Methodist patients. For Methodist this translates into 530 fewer patients dying each year than should be expected.
  • The Patient Safety Indicator (PSI) 90 is a composite score of several in-hospital patient complications.  Methodist Healthcare scores significantly lower (better) at 0.46 than the national average of 0.6, indicating a much lower hospital complication rate than most hospitals.

State examiners from the TAPE Baldrige-based program visited Methodist Healthcare hospitals in January to evaluate how well employees, physicians, volunteers and board members demonstrate and standardize excellence across the system. Methodist will receive a detailed report from Quality Texas Foundation on the health system’s strengths and opportunities for improvement. Methodist staff will use the report to prepare for the national Baldrige process as part of the System’s continuing pursuit of excellence.

Methodist Healthcare will receive the award at the Texas Quest for Excellence Conference on June 23, in Addison, Texas.

About TAPE
Administered by the Quality Texas Foundation, the Texas Award for Performance Excellence was established in 1993. The award is open to government, education, health care, non-profit and other businesses. These organizations go through a rigorous application process where quality and performance excellence must be demonstrated on a variety of measures including: organizational leadership; strategic planning; focus on customers; measurement, analysis and knowledge management; workforce focus; process management; and results.

Methodist Healthcare System – Journey to Excellence
Methodist Healthcare System of San Antonio began as Methodist Hospital, chartered in 1955 by the United Methodist Church.  Since that time, Methodist Healthcare has grown to what is now the largest health care provider in South and Central Texas with 27 facilities, including nine acute care hospitals serving over 90,000 inpatients and 390,000 outpatients annually, expanding its vision of world class health care to San Antonio and 26 surrounding counties.

Methodist’s ownership structure is a 50/50 co-ownership between not-for-profit.
Methodist Healthcare Ministries and for-profit Hospital Corporation of America (HCA) which is a truly unique business model for health systems in the country. With equal partnership control, Methodist Healthcare assures a dynamic balance in its mission: serving humanity to honor Godby providing exceptional and cost-effective health care accessible to all.  Methodist Healthcare Ministries broadens Methodist Healthcare’s community outreach through its services to the underserved and dollars to community organizations and to its own clinics; Methodist Healthcare Ministries has provided over $500 million to the community since its inception in 1995.

Led by a culture of Methodist Excellence, the nearly 9,000 staff and volunteers combined with a medical staff of over 2,500, dedicate themselves to continuous quality improvement by committing to live by the mission, vision and values of Methodist Excellence. Six pillars of excellence are embedded in Methodist Excellence (people, service, quality, growth, finance and community); department, hospital and system strategic goals are developed under each pillar and provide a framework for achieving sustained organizational success.

At the heart of Methodist Excellence is the System’s core competency, “building partnerships to serve our community.” This guiding principle defines the essence of MHS partnerships: (1) community centered, (2) patient focused, and (3) physician driven.

Methodist Excellence is the foundation of all aspects of the health care system; from hiring process to strategic planning, and ultimately to excellence in quality patient care. The journey to excellence has led

Methodist Healthcare to achieve many awards for clinical excellence and quality outcomes, as well as innovation and people’s choice awards. Receiving the Texas Award for Performance Excellence is a testament to Methodist Healthcare being selected as the most preferred and trusted health care provider each and every year.


BKD, LLP Recognized as Bronze LearningElite Organization

BKD logoTed Dickman, BKD, LLP chief executive officer, is proud to announce BKD has been named a Bronze LearningElite organization for 2014 by Chief Learning Officer magazine. Singled out for creating and implementing exemplary workforce development practices that deliver measurable business value, BKD, LLP ranked No. 49 from a record-breaking field of more than 200 companies participating in the prestigious annual benchmarking program.

“At BKD, people are our No. 1 asset,” Dickman said. “To deliver unmatched client service, we must continually invest in their technical expertise and develop them as leaders. BKD professionals have access to a wealth of knowledge and tools they need to do their jobs effectively, efficiently and ethically. We’re extremely flattered that Chief Learning Officer magazine has acknowledged our commitment to lifelong learning.”

The only peer-reviewed ranking and benchmarking program developed in collaboration with chief learning officers and senior workforce development practitioners, the LearningElite has become the industry’s most valuable benchmarking tool. The program utilizes rigorous evaluation methodologies to objectively assess both the scope and value of participants’ learning and development practices and to rank the organizations based upon the execution and impact of these initiatives.

“The firm has made significant progress towards our goal of being an industry-leading learning organization,” said Greg Cole, director of the firm’s Learning & Development department. “It’s about developing a world-class training system that better ties our mission statement and unmatched client service standards to our performance management system and curriculum for coordinated training events and on-demand learning. The feedback we’ve received has been overwhelmingly positive.”

BKD University (BKDU) is the latest enhancement to the firm’s educational infrastructure. BKDU is an online, on- demand platform housed on the firm’s intranet that gives personnel access to a wide range of content that includes technical training as well as shorter, more digestible video clips on leadership, ethics, client service and technology.

About BKD
BKD, LLP is a national CPA and advisory firm that understands your business and delivers the resources you need with a service style you’ll value. BKD’s approximately 2,100 personnel, including approximately 250 partners, serve clients in all 50 states and internationally. To learn more, visit

Praxity, AISBL, a global alliance of independent firms, enhances BKD’s ability to serve the dynamic needs of multinational clients. Praxity™ provides the gateway to tax, assurance and consulting services delivered by alliance firms committed to the highest standards required in international business.