Prism Technologies Group celebrates 10 year anniversary

Prism Technologies GroupPrism Technologies Group, an IT managed services company recently announced its 10th anniversary, and its leadership is proud of its accomplishments and service within the San Antonio community where it conducts business-to-business offerings.

Thriving versus surviving
Prism Technologies Group has been able to thrive in the IT industry because of their business approach. Their focus is to service clients by providing solutions versus focusing on sales. “We’re not just selling hardware and software,” said Bryan Guinn, president of Prism Technologies Group. “We’re questioning if the hardware and software is going to help our clients now and in the future, and then we tailor our offerings to meet those needs.”

Guinn says Prism Technologies Group is leading edge not bleeding edge. Being that new technology emerges on the market frequently, the company monitors and evaluates it first, while simultaneously being open to utilizing new products in which stability has been proven. An example is Microsoft’s Office 365 cloud offering. “When it first came out, IT professionals were hesitant,” Guinn said. “It was stable. It worked. It made sense, and we started deploying it to show its value.” After Office 365 had been online for a couple of years, Microsoft then required all of its certified partners to use it. At this point, a majority of IT professionals had not used it; however, in the time it had been on the market, Prism Technologies Group had become Microsoft Cloud experts with a great deal of success in launching it for their customers.

Providing value
Being that Prism Technologies Group is solutions oriented, the company’s primary focus is to understand its clients business. Before they begin any engagement, Prism Technologies Group seeks a full understanding of their clients’ processes and procedures so they can provide the correct IT recommendations for business growth. “We have a client that was going to experience an increase in staff, so their first thought was to buy all new computers for the new staff members,” Guinn explained.  “Knowing that the new employees would be hired over a period of time, we discussed the purpose and function of these incoming staff members, and developed a strategy for equipping them without an initial large capital expenditure resulting in an overall cost savings to the client.”

Prism Technology Group also provides value to its clients through best practices. Having worked with a variety of industries, ranging from non-profit organizations to governmental agencies, Prism Technologies Group is able to utilize the technology for enterprise customers and apply it to small businesses to give them an advantage in the marketplace. Prism Technologies Group understands businesses start out small, and with the right technical support, they will grow to their full potential.

High performance standards
One of the reasons Prism Technologies Group has been successful these past 10 years is because of their guarantee. The company promises to improve their clients’ IT environment or they pay up. They promise to deliver up to 99.999% reliability of their installed network environment. They guarantee a 60 minute rapid response whenever there is an IT issue. They also guarantee accuracy; jobs are done correctly, on time and within budget or else they pay the difference. Lastly, the company buys back any unused recommended hardware and software.

Industry experts
In addition to their credentials as a Microsoft partner, a Cisco Channel Partner and a member of the Apple Consultants Network, Prism Technologies Group also holds honors of distinction.  The company was nominated for the 2013 Microsoft Cloud Growth Partner of the Year for the U.S. SMB Central Region; Honored with an exclusive membership to the 2013 Microsoft SMB Champions Club as a Tier 1 Partner; Awarded the 2013 Microsoft Community Connections Partner of the Year for the U.S. SMB Central Region.

About Prism Technologies Group
Prism Technologies Group has been helping businesses improve their IT operations since 2003. Bryan Guinn, president, founded the company in San Antonio while attending the University of the Incarnate Word, and he has built the business into a company that generate $1.2 million in sales annually. Headquartered in San Antonio, the company services clients nationwide. The company consists of ten employees, some of which are located in Eagle Pass.

Prism Technologies Group Case Study: MigrationWiz eases the adoption of Microsoft Office 365 for the City of Rockport

Prism Technologies GroupCHALLENGE
Prism Technologies Group was approached by the City of Rockport to find a new messaging system that included in-creased mailbox storage, online collaboration capabilities, and access to the Office 2010 suite. They quickly found that Microsoft Office 365 would give the city’s employees all of these benefits at a cost lower than of the 1GB per mailbox solution it was using.

The Migration team was looking for a quick and easy way to transition the 76 users to their new messaging system with minimal disruption. “MigrationWiz was chosen be-cause of the simplicity in moving email, calendar items, and contacts over to the new solution without manual intervention,” stated Bryan Guinn, President of Prism Technologies Group.

To ensure that city services and business were not interrupted during the move to a new messaging system, it was imperative for the migration team to find a solution that would preserve message repliabilility, calendar items, and contacts for the end users. “Calendars and contacts where heavily used and losing that information was not an option,” stated Guinn. Using MigrationWiz, Guinn’s team was able to conduct a high-fidelity migration for each user that pre-served emails, calendars, and contacts – including complex items such as recurring calendar items, contact pictures, folder hierarchy. This allowed the end-users to continue with business as usual on the first day after the cutover was completed.

After a seamless transition to Microsoft Office 365, the City of Rockport employees are enjoying the feature-rich capabilities of Office 365, with a financially backed SLA and the unlimited storage capabilities they were looking for. As well as other exciting perks, such as free mobile device access that was an expensive add-on with the previous messaging system.

MigrationWiz provides on-demand mailbox migration services through a fully automated, cloud-based solution that can be accessed at any time, from anywhere to con-duct a seamless mailbox migration on demand. Without the inconvenience of additional hardware or software to install, this patent pending technology has met the needs of global Fortune 500 organizations, governments, healthcare providers and individuals in over 50 countries. This soft-ware as a service (Saabs) solution allows the consumer to sign-up, configure and initiate a migration in a matter of minutes with no prior experience.

Since 2003, Prism Technologies Group has provided expert IT support and consulting services to companies near its San Antonio headquarters and beyond. Prism strives to create effective solutions tailored to its cli-ents need. Prism’s deep IT expertise en-sures its clients can benefit from a reliable, IT infrastructure, allowing them to concen-trate on their day-to-day business with con-fidence. For more information on Prism Technologies Group, visit,