With phases 1 and 2 complete and progress continuing throughout Terminal A, passengers are already enjoying amenities that improve the travel experience.
Gates 11-16 have been updated with new wall finishes, lighting and ceiling treatments. New seating is in place with electrical and USB outlets on the chair for an enhanced customer experience. The restrooms and the flooring in the area have also been updated and new way-finding signage and flight information display boards have been installed.
Two thirds of the Terminal A baggage claim has been updated with finishes like those used in Terminal B. Additionally, the baggage claim area is being equipped with improved way-finding signage, visual paging, flight boards and an art feature.
Visitors to the airport will soon see changes to the Transportation Security Administration (TSA) checkpoint. Reconfiguration and expansion of the queuing area is planned for quicker and more efficient processing of passengers.
During construction, the area is also set to temporarily relocate to allow for installation of new flooring. Airport officials are recommending passengers arrive early for flights as they may experience longer wait times during this transition.
Improvements are also taking shape in the ticket lobby. Airline ticket counters areas are being updated with additional improvements to include new escalators and refurbishment of the elevators. To minimize interruption to passengers and tenants, the terminal renovations have been phased and have primarily occurred at night.
In addition to the Terminal A Renovations, San Antonio International is introducing new concepts for the concession and retail program. HMS Host International, the prime concessionaire for the airport, is managing the mix of local and national brands.
Auntie Anne’s Pretzels and Cinnabon both operated by a San Antonio franchiser opened in May and La Tapenade, a Mediterranean-styled Café and Mission City Ice House opened in June. La Gloria, a local favorite owned by Johnny Hernandez, a San Antonio chef and the owner of catering company True Flavors is also included in the concession package and is set to open next month. Hernandez is a joint-venture partner with HMS Host on several of the establishments.
Other outlets included in the program are The Fruteria, and national brand, Steak ‘n Shake. The only operator scheduled to be retained in the new arrangement, Famous Famiglia Pizzeria, is scheduled to begin improvements next month.
The new restaurants consist of well known national brands, local flavors and include new concepts unique to San Antonio International Airport. The restaurants are set to open in phases and will coincide with the Terminal A renovations.