Selection of Methodist Stone Oak Hospital on list of “Best Hospitals for Patient Experience in Heart Care” is based on women’s preferences, recommendation rating and clinical excellence
Methodist Stone Oak Hospital has received the Women’s Choice Award from WomenCertified® distinguishing it as one of the 2013 Best Hospitals for Patient Experience in Heart Care. The award is based on robust criteria that include female patient satisfaction measurements as well as clinical excellence considerations. WomenCertified represents the collective voice of female consumers and is a trusted referral source for top businesses and brands identified as meeting the needs and preferences of women.
“Our heart services combine advanced technology along with a commitment to personal care,” said Dean Alexander, FACHE, chief executive officer at Methodist Stone Oak Hospital. “Our hospital was especially designed with the patient’s overall experience in mind, so it’s with great honor that we accept the Women’s Choice Award.”
Women make or influence more than 90 percent of health care decisions for themselves and their families, according to a study published by the American Academy of Family Physicians. The Women’s Choice Award signals that a hospital meets high standards regarding a woman’s preferences, and the distinction allows women to make an informed decision about where to go for care for themselves or their family.
“Methodist Stone Oak Hospital’s selection by WomenCertified as one of the Best Hospitals for Patient Experience in Heart Care differentiates it from other choices in the area,” explains Delia Passi, CEO and founder of WomenCertified, and former publisher of Working Woman and Working Mother magazines. “Women have many choices when it comes to health care and they set the standard for customer service. Women’s Choice Award recipients have demonstrated extraordinary service in meeting the needs of women and their families, and represent the smart choice for women.”
Hospitals qualify for this highly selective annual list based on an in-depth proprietary scoring process. The scoring incorporates a national, standardized survey of patients’ perspectives of hospital care reported by the U.S. Department of Health and Human Services (Hospital Consumer Assessment of Healthcare Providers and Systems) and an analysis that weighs criteria identified as the most important to women for patient satisfaction. Additionally, the scoring incorporates WomenCertified’s in-depth research on customer satisfaction among women, including a joint study on customer satisfaction by gender conducted with the Wharton School of the University of Pennsylvania. Hospitals were also screened based on clinical criteria.
“Recognizing the best hospitals for heart care nationwide that are women-friendly and align with women’s identified preferences is important to our mission at WomenCertified, where women help other women with tough, consumer decisions,” Passi concludes. “Most importantly, when a woman sees the Women’s Choice Award at her local hospital, she’ll know the hospital values her experience as a critical component of her and her loved one’s care.”
Alexander noted that for decades Methodist Healthcare has been a leader in heart services. “At Methodist Stone Oak Hospital, we’re taking that legacy to an even higher level,” he said. Led by a respected team of physicians, the Methodist Stone Oak Hospital Cardiology Department is staffed with certified technologists and nurses and equipped with a thorough array of cardiac technologies including a new hybrid operating room used for complex heart procedures. The facility is accredited by the Joint Commission in stroke care and is designated as an accredited Chest Pain Center.
A full-service hospital featuring women’s services, diagnostic imaging, general and specialty surgeries and emergency care, Methodist Stone Oak in 2012 ranked among the top 18% of Joint Commission accredited hospitals in the nation for meeting quality card standards. Opened in 2009, Methodist Stone Oak Hospital is located at 1139 W. Sonterra Blvd. For more information, visit www.StoneOakHealth.com.