Member Businesses and COVID-19


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Message from CEO & President

As a valued North SA Chamber member, we appreciate the loyalty and trust you place in us every day. I just wanted to share some of the safeguards and actions we are enacting over the next 30 days to protect the health and well-being of our employees, members, and stakeholders as we all confront the COVID-19 pandemic in San Antonio.

While the North SA Chamber is open for business and ready to meet your membership needs, we are also committed to the safety of all who our business touches. We have been closely monitoring national, regional and local COVID-19 developments and proactively taking actions to responsibly prepare so our stakeholders and members remain safe, healthy and prosperous.

Prudent steps we’ve undertaken include:

  • Restricting access to the North SA Chamber office building to employees and essential vendors only
  • Enhanced protocols and frequency of equipment and facility cleaning for employee protection
  • Arrangements to hold all essential chamber Council meetings and Board meetings virtually or by teleconference
  • Postponement of all North SA Chamber events originally scheduled over the next 30 days

We are continually educating our employees and providing them with preventative resources – including remote access – to keep themselves and their families healthy and instructing them to stay home if they are not feeling well. Additionally, we have directed our employees to use teleconference and other methods of communication with our members for essential work as appropriate. Please partner with us in these important efforts and consider alternative communication methods if they are appropriate.

As the COVID-19 situation evolves and we learn more, additional preventative measures may be implemented to better ensure everyone’s well-being. We appreciate your continued support as we all work together as a community to minimize the COVID-19 impact. Thank you in advance for your patience and continued membership as we successfully navigate this challenging and uncertain situation.

Response to Businesses

In addition to public health, we understand the impact that this crisis is having on business and our overall economy. Businesses are having to make difficult decisions and are having to adapt to this situation and the local health emergency declarations. Below are information and resources that we hope you will find helpful.

For our small businesses, we encourage you to plan ahead and consider SBA low-interest disaster loans to help businesses and homeowners recover from declared disasters.

Small Business Disaster Assistance

Conference call with the Small Business Administration
to discuss the impact of coronavirus pandemic on small business community
Tuesday, March 17 at 2:00 p.m. ET
Register for SBA Small Business Call

Councils & Committee Meetings

As of March 13 through April 15, the following meetings will be held virtually:

March 17 | Executive Council

March 24 | Board of Directors

April 8 | Government Affairs & Infrastructure

April 21 | Workforce Council (TBD)

Committee meetings and activities are canceled until further notice.

Events & Programs

The events and programs below will be postponed, rescheduled, or reformatted. We will continue to monitor the health crisis situation before providing decisions on events for May.

March 26 | CIO Breakfast Series (to be postponed)

March 30 | 34th Annual Golf Tournament (to be postponed)

April 14 | Annual CIO Luncheon (to be postponed)

April 15 | Learn@Lunch (to be postponed)

April 6 | 2020 San Antonio Conversations (to be postponed)

April 8| Leadership Lab (new date)

TBD | Leadership Lab Launch (to be postponed)

Latest Updates

Stay Connected. We are advocating for you.

Thank you for your membership and partnership with the North San Antonio Chamber. We’ve heard from many of you and feel your concerns and the need to know next steps and adapt in responding to this crisis for your business and employees.

We hope that we can help share valuable information and resources and provide the advocacy we are known for. Please be sure to follow us @NorthSAChamber.

Update: Webinars & Networking & Disaster Loan Resources

SBA Economic Injury Disaster Loans

Friday, March 27 2:30 p.m.

We are living in unprecedented times, as businesses are forced to adapt to the new normal. COVID-19 has affected lives across the world and has had a profound impact on businesses. If you are a small business owner, you are likely looking for resources and answers to your questions, including:

  • Do I qualify for the small business disaster loans?
  • How do I apply?
  • What is in the three federal stimulus packages?

Join us for a briefing from state and federal leaders who will review this information for small businesses. Speakers include:

  • Senator John Cornyn
  • Elizabeth Vargas, Public Information Officer for SBA Office of Disaster Assistance
  • Adriana Cruz, Executive Director of the Economic Development and Tourism
  • Texas Workforce Commissioner Aaron Demerson

Participation is capped at 1,000. We encourage you to send questions in advance to


SBA Disaster Recovery Assistance

Texas small businesses can now apply for SBA Economic Injury Disaster Loans to help with the COVID-19 crisis.

Join SBA for the latest information about SBA’s Economic Injury Disaster Loan (EIDL) program. These sessions will cover the basics of the program, how to apply and where you get additional help with preparing and applying for an SBA Economic Injury Disaster Loans through the SBA’s website. The information presented in all calls will be the same. Please join at the date and time best for you. *CLICK ON LINKS BELOW OR CUT & PASTE INTO BROWSER

SBA EIDL Information Webinars
March 27 | 2 pm | Skype Call in Link | Conference ID 723165179
March 30 | 10 am | Skype Call in Link | Conference ID 79129946
March 31 | 10 am | Skype Call in Link | Conference ID 26501703 (Spanish)
April 1 | 2 pm | Skype Call in Link | Conference ID 366690258
April 2 | 2 pm | Skype Call in Link | Conference ID 484237430 (Spanish)
April 3 | 10 am | Skype Call in Link | Conference ID 783528154

Join by phone: +1 210-469-4148

For questions about or relating to an EIDL loan application please contact the SBA disaster assistance customer service center. Call 1-800-659-2955 (TTY: 1-800-877-8339) or e-mail

Small Business – the Heartbeat of Community

Small businesses are the heartbeat of our communities. As they deal with this crisis, they continue to do what they can to help their community, and SBA will continue to assist small businesses with emergency loans and business counseling as we have for the last 67 years. To help support our small business community SBA has created a small business resource page dedicated to COVID-19 at

We want to emphasize that public health is the priority and we’re encouraging small businesses to do their part to keep their employees, customers and themselves healthy by following the Centers for Disease Control and Prevention’s most up-to-date information on COVID-19, as well as Guidance for Businesses and Employers to Plan and Respond.
US Treasury, IRS and Labor announce plan to implement Coronavirus-related paid leave for workers and tax credits for small and midsize businesses to swiftly recover the cost of providing Coronavirus-related leave.

Additionally, SBA’s network of resource partners stands ready to assist small businesses. These partners are seeing clients virtually to assist in minimizing impact exposure to COVID-19 and protect our small business communities.

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Questions on Stay Home, Work Safe Order?

City of San Antonio and Bexar County | Stay Home, Work Safe Orders

On Tuesday, March 23, 2020, Mayor Ron Nirenberg and Judge Nelson Wolff issued a separate but joint “Stay Home, Work Safe Orders” to mitigate the spread of COVID-19, effective tomorrow, March 24, 2020, 11:59 p.m. through April 9, 2020, 11:59 p.m. or until it is either rescinded, superseded or amended.

Questions about the Stay Home Work Safe Orders to be answered tonight at 6:30 p.m.

Do you have questions about the Stay Home, Work Safe Orders?
The City of San Antonio and Bexar County will answer questions live tonight.

Residents can submit questions in advance on social media to @COSAGOV on Facebook, Twitter and Instagram.

Residents can submit questions by phone 311 or (210) 207-6000 or email:

Liz Provencio, City of San Antonio Deputy City Attorney
Larry L. Roberson, Civil Division Chief of the Bexar County Criminal District Attorney’s Office

Tuesday, March 24 at 6:30 p.m.

The event will be live-streamed on AT&T channel 99, Grande channel 20, Spectrum channel 21, digital antenna 16, and

You can find details about the City of San Antonio | COVID-19 “Stay Home Order” here and the Bexar County | COVID-19 “Stay Home Order” here.

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“Stay Home, Work Safe” Emergency Order

City of San Antonio and Bexar County announce Stay Home, Work Safe Orders

On March 23, Mayor Ron Nirenberg and Judge Nelson Wolff issued a separate but joint “Stay Home, Work Safe Orders” to mitigate the spread of COVID-19, effective tomorrow, March 24, 2020, 11:59 p.m. through April 9, 2020, 11:59 p.m. or until it is either rescinded, superseded or amended.

All individuals living within the City of San Antonio and the suburban cities within Bexar County are to stay home and only leave their homes to perform the following allowed activities:

1. Activities related to maintaining the health and safety of their family and their pets. Examples are seeking emergency services, obtaining medical supplies or medication and visiting a health care professional, including caring for a family member or pet in another household.
2. Activities to obtain necessary supplies for themselves, their family and household, including groceries or food (such as from curbside or drive thru pickup from restaurants), pet supplies and pet food, supplies needed to work from home and consumer products, such as toilet paper and cleaning supplies.
3. Working for an exempted business or government that is providing services needed by the public during this crisis, which is explained in detail below.
4. Outdoor activity, such as walking, running or cycling, but only if they maintain social distancing, such as staying six feet away from other people.

The order is subject to City Council approval on Thursday, March 27, 2020. You can find details about the City of San Antonio | COVID-19 “Stay Home Order” here and the Bexar County | COVID-19 “Stay Home Order” here.

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Congressional Action

Congress is moving urgently to pass H.R, 6201, Families First Coronavirus Response Act (FFCRA), an economic recovery package that will address the effect of the COVID-19 coronavirus on the viability of business moving forward. It is expected to move quickly through the Senate and the President is expected to pass the law.

You can find the Summary of Latest Congressional Action on Coronavirus Response on the U.S. Chamber of Commerce, Combating the Coronavirus website.

Partner Information & Resources

President Declares National Emergency | Emergency Determination Under the Stafford Act

Office of the Governor | Press Release: Status of Coronavirus (COVID-19) in Texas
Governor Declares State Of Disaster For All Texas Counties

Bexar County | COVID-19 | Declaration of Public Health Emergency

City of San Antonio, Metropolitan Health District | COVID-19 | Declaration of Public Health Emergency

U.S. Chamber | Coronavirus
Summary of Latest Congressional Action on Coronavirus Response
Summary of Latest Congressional Action on Coronavirus Response – Updated
U.S. Chamber Response to COVID-19 Response Legislation
U.S. Chamber Supports Coronavirus Response Package
Coronavirus Toolkit
U.S. Chamber Customizable Flyer for Businesses

SAWS | Supporting Assistance to Ensure Clean Hands for Health:
“Utility is temporarily suspending service interruptions during the coronavirus epidemic.”

CPS Energy | Information & Statement from CPS Energy – Update Regarding COVID-19:
“Effective immediately, we will suspend energy disconnects while our community bands together to find our path forward.”

Texas Department of State Health Services | COVID-19 Information & Resources | News Updates

Other COVID-19 Resources

City of San Antonio, MetroHealth | Guidance Letter for Businesses

SBA: Guidance for Businesses & Employers to Plan and Respond to COVID-19
SBA: Disaster Assistance Response for COVID-19

South-West TX Border, Small Business Development Center:
Small Business Emergency Preparedness | Small Business Emergency Preparedness Brief

CDC: COVID-19 | Interim Guidance for Businesses and Employers

OSHSA: COVID-19| Guidance on Preparing Workplaces for COVID-19

TX Department of Insurance: Coronavirus Resources

AT&T: COVID-19 | State Educational Technology Directors Association | SETDA Coalition for eLearning

Chamber Access & Services

Temporary Office Hours by Phone and Email Only
8:00 a.m. – 5:00 p.m.
Phone: 210.344.4848 | Email:

Restricted On-Site Access
For the safety of our staff, members, customers, and guests, the North San Antonio Chamber Offices will be closed to the public

Certificates of Origin Procedures
We are working quickly to provide this service electronically through our member portal. In the meantime, we ask that following the following steps to obtain your Certificate:

  1. Scan your Certificate of Origin form and supporting documentation, save as a PDF, and email the form and supporting documentation to
  2. North Chamber will confirm receipt by email and call to obtain payment by credit card for processing.
  3. North Chamber will approve, sign, and stamp documents and process payment
  4. North Chamber will call when paperwork and receipt is ready for same-day pickup unless informed otherwise by email


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