Navigating the finances of college

Security Services Federal Credit UnionWith the new rules for Texas education, teenagers will be asked to start preparing for their career track as soon as they hit high school. But going to college comes with a price tag, and paying for college can be one of the toughest parts of earning a degree. Committed to helping students and parents navigate the labyrinth is Security Service Federal Credit Union (SSFCU).

SSFCU scholars

“The process doesn’t have to be difficult,” says Letha Harrelson, who heads up SSFCU’s outreach programs. “You just want to keep a few things in mind. Namely that there’s more than one way to skin a cat.”

According to Harrelson, there are multiple tracks to an affordable college education (with affordable being the key word):

  • Work Study: a federally– funded program in the United States, the Federal Work Study Program helps students earn financial funding through a part-time work program. The funds can be used at approximately 3,400 participating institutions.
  • Employer-funded education: some companies offer tuition reimbursement or assistance for job-related education and training.
  • Delayed education: waiting until you are 24 years of age to attend college qualifies a student as independent. This means you are no longer required to claim your parents’ income on the application for federal aid.
  • Degree selection: pursuing one’s passion is important, but so is pursuing a degree along a pathway where your chances of being employed are high.
  • College selection: consider researching colleges not just on rank and degree, but also on average student debt load. The average student debt load in 2012 was $29,400, but at Princeton, for example, it dropped to just over $5,000.

If your student is starting college in the Fall, you need to fill your Free Application for Federal Student Aid (or FAFSA) form online right away, says Harrelson. Grants are offered on a first come, first served basis, and online applications opened up January 1. Another tip for high schoolers…set a scholarship goal…consider filling out 40 to 50 applications by Thanksgiving of your student’s junior year.

Security Service Federal Credit Union awards $2,500 scholarships to 20 outstanding high school seniors each year. Deadline for application is November 1, 2014. Details are online at www.ssfcu.org

Kassler joins Security Service Federal Credit Union

Kassler_AmandaAmanda Kassler, SPHR, PMP, joins Security Service Federal Credit Union (SSFCU) as compensation and benefits manager. She carries leadership and supervisory responsibility for employee benefits and services, including corporate level oversight and reporting and coordination of the organization’s workers’ compensation program.

Prior to joining the credit union, Kassler served as a senior human resources administrator for the City of San Antonio. In addition, she teaches as a corporate training instructor for the Alamo Community College District. She is a certified senior professional in human resources, certified project management professional and certified corporate trainer.

She is a member of a wide variety of local and national organizations, including the National Project Management Association, San Antonio Human Resources Management Association, San Antonio Compensation Association, World at Work and the International Society for Performance Improvement.

About Security Service Federal Credit Union
Security Service Federal Credit Union offers competitive, affordable financial products and services designed to meet the needs of its members. Headquartered in San Antonio, Texas, Security Service is an industry-leading financial institution with $7.5 billion in assets and 70 locations in Texas, Colorado and Utah. The credit union is among the top 10 credit unions in the nation. Security Service strives to be America’s best credit union and provides the true benefits of credit union membership with financial services of the highest quality and value. Learn more at www.ssfcu.org or call 1-888-415-7878.

Himes named Vice President at Security Service Federal Credit Union

Kate Himes Shoot 12-10-13Kate Himes has been named vice president of asset recovery for Security Service Federal Credit Union (SSFCU). She will be responsible for effective operation and development of the asset recovery department, mitigating losses while providing service to credit union members in need.

With 20 years experience, Himes most recently was vice president of loan servicing with Golden 1 Credit Union.

About Security Service Federal Credit Union
Security Service Federal Credit Union offers competitive, affordable financial products and services designed to meet the needs of its members. Headquartered in San Antonio, Texas, Security Service is an industry-leading financial institution with $7.5 billion in assets and 70 locations in Texas, Colorado and Utah. The credit union is among the top 10 credit unions in the nation. Security Service strives to be America’s best credit union and provides the true benefits of credit union membership with financial services of the highest quality and value. Learn more at www.ssfcu.org or call 1-888-415-7878.

Firstmark Credit Union Supports San Antonio’s “Go Public” Campaign

firstmark_FCU_logoFirstmark Credit Union, a leading San Antonio financial institution, announced that is has made a financial contribution in support of the “Go Public” Campaign. The public relations campaign is dedicated to promote positive awareness around Bexar County’s independent public districts.

“We have a proud history of serving the needs of the education community in Bexar County over the last 80 years,” said Leon Ewing, Chief Executive Officer and President. “This campaign will help highlight the many positive accomplishments our teachers, support personnel, administration, and most importantly, students strive for on a daily basis” Ewing added.

Led by Bexar County’s 15 Independent School Districts and co-chaired by Josue Robles, CEO of USAA, Kim Bowers, CEO of CST Brands, and Chris Nielsen, President of Toyota Motor Manufacturing Texas, “Go Public” is inspiring people across the region to take a step back and celebrate the positive and sustained impact public schools make on all residents.

“Toyota Motor Manufacturing, Texas, Inc. is proud to join community partners like FirstMark in this important community initiative, said Chris Nielsen, President of Toyota Manufacturing Texas. “Together, we support San Antonio’s educators, parents and most importantly, students. Public schools are vital to the continued success of our workforce industry.”

Ewing will also serve as a fundraising Co-Chair for Go Public.

“Firstmark was founded by small group of teachers and administrators from the San Antonio Independent School District,” said Ewing. “We proudly have taken the “Love Your Bexar County Public Schools” pledge,” Ewing added.

About Firstmark Credit Union
Firstmark Credit Union provides financial services to anyone who lives, works, worships or attends school in Bexar County, as well as education-related employees in Bexar County and the 11 surrounding counties; and their relatives. Established in 1932, the Credit Union has 13 locations serving over 93,000 members and manages $820 million in assets. For more information, go to www.firstmarkcu.org

Goss Promoted to Executive Vice President, Chief Lending Officer at Security Service Federal Credit Union

Chalres_Goss_FinalSecurity Service Federal Credit Union (SSFCU) is pleased to announce that Charles Goss has been promoted to executive vice president/chief lending officer. In his new role he will be responsible for all of the credit union’s consumer lending, mortgage lending and asset recovery operations.

Goss returned earlier this year to SSFCU after three years as chief lending officer at Golden 1 Credit Union in Sacramento, Calif. Prior to heading west, he spent 13 years at SSFCU, eventually rising to vice president of Texas lending.

“Charles Goss has distinguished himself as an outstanding executive, leader and role model who is respected by all who know and interact with him,” said SSFCU President, Jim Laffoon.

He holds a bachelor of business administration with a concentration in finance from Southwest Texas State University. Goss was named to the San Antonio Business Journal’s “40 Under 40” Rising Stars program in 2002.

About Security Service Federal Credit Union
Security Service Federal Credit Union offers competitive, affordable financial products and services designed to meet the needs of its members. Headquartered in San Antonio, Texas, Security Service is an industry-leading financial institution with $7.5 billion in assets and 70 locations in Texas, Colorado and Utah. The credit union is among the top 10 credit unions in the nation. Security Service strives to be America’s best credit union and provides the true benefits of credit union membership with financial services of the highest quality and value. Learn more at www.ssfcu.org or call 1-888-415-7878.

Roberts named Marketing/Community Relations Manager at Security Service Federal Credit Union

Mary_Roberts_FinalMary Roberts has been named branch marketing and community relations manager for Security Service Federal Credit Union (SSFCU). She will be responsible for overseeing marketing and sales campaigns, branch merchandising, community involvement and brand awareness for SSFCU’s Central Region branches.

Prior to joining the credit union, Roberts was an account supervisor with San Antonio-based, advertising agency The PM Group where she worked with multiple fast food franchise groups throughout Texas, including Pizza Hut, KFC, Taco Bell and Long John Silver’s. She holds a bachelor’s degree in business administration from The University of Texas at San Antonio.

About Security Service Federal Credit Union
Security Service Federal Credit Union offers competitive, affordable financial products and services designed to meet the needs of its members. Headquartered in San Antonio, Texas, Security Service is an industry-leading financial institution with $7.5 billion in assets and 70 locations in Texas, Colorado and Utah. The credit union is among the top 10 credit unions in the nation. Security Service strives to be America’s best credit union and provides the true benefits of credit union membership with financial services of the highest quality and value. Learn more at www.ssfcu.org or call 1-888-415-7878.

Security Service Federal Credit Union CEO to step down

Security Services Federal Credit UnionThe Security Service Federal Credit Union (SSFCU) Board of Directors has announced David E. Reynolds will step down from his position as Chief Executive Officer, effective March 24, 2014. He will be succeeded as CEO by Security Service’s current President, Jim Laffoon.

Reynolds began his credit union career in August 1974 as a Field Examiner and Auditor for the National Credit Union Administration (NCUA). After nine years with NCUA in positions of increased responsibility, he joined Pentagon Federal Credit Union in 1983 and established the credit union’s first office in San Antonio. Reynolds joined Security Service in March 1986 as Senior Vice President and in August of 1986 he was promoted to Executive Vice President. On May 14, 1997, SSFCU’s Board of Directors selected him for the position of President and Chief Executive Officer.

ReynoldsUnder Reynolds’ leadership as Chief Executive, the credit union has grown from $330 million with nine branches to an enterprise serving more than 900,000 members with $7.5 billion in assets and 70 branches in Texas, Colorado and Utah. Security Service is now the largest credit union in Texas and San Antonio and the eighth largest in the United States.

During his tenure, the credit union has been the number one credit union indirect auto lender in the nation for over a decade, was an industry leader in adopting online delivery channels for improved member convenience and completed numerous mergers with and acquisitions of troubled credit unions allowing SSFCU to expand service to members and to serve new markets in South Texas, El Paso, Colorado and Utah.

“Under David Reynolds’ leadership, Security Service has expanded the credit union’s reach to serve more members and to provide enhanced products and services to meet their financial needs,” said Jim O’Farrell, SSFCU Chairman of the Board. “He has been committed to ensuring the continued safety and soundness of Security Service while also giving back to the members and the communities where we work and live.”

In addition to his work at SSFCU, Reynolds has served as a member of the Finance Committee and Board of Directors for the Credit Union Direct Lending organization; the National Association of Federal Credit Unions’ Share Insurance, Liquidity and Development Fund Oversight Committee; Board of Trustees of the United Way of San Antonio and Bexar County; the Boards of San Antonio’s CHRISTUS Santa Rosa Children’s Hospital Foundation and the San Antonio Economic Development Foundation; and the Advisory Council for the College of Business at the University of Texas at San Antonio.

Security Service expands CallPlus service to offer better experience and more choices for members

Security Services Federal Credit UnionAs part of Security Service Federal Credit Union’s (SSFCU) ongoing efforts to enhance the member experience, SSFCU today announced the launch of its redesigned CallPlus system. As part of a long-term strategy to expand self-service capabilities, the added features are now available to all members.

The new CallPlus includes voice recognition in both English and Spanish, access to credit card transaction history, access to proof of insurance inquiry line and an option for online and mobile banking support. These are additions to SSFCU’s automated telephone system that already offers the ability to check balances; verify cleared checks, deposits and withdrawals; get current loan and dividend rate information; transfer between accounts and other convenient transactions.

“This new level of 24/7 service to our members offers more choices, a better experience and secure access to personal banking information,” says Jim Laffoon, president of Security Service Federal Credit Union.

Chris Allen, senior vice president for SSFCU’s award-winning Member Contact Center, oversaw the development and rollout of the improved system. “The hard work put into testing and fine-tuning the application has resulted in a top-notch service channel that is easier to navigate,” he said. “With this system, callers have more options, faster service and decreased call wait times. And if members need it, they can always navigate straight to our live contact center where they can speak one-on-one with a member service representative.”

To access CallPlus, members can dial 1-800-52-SSFCU (77328).

About Security Service Federal Credit Union
Security Service Federal Credit Union offers competitive, affordable financial products and services designed to meet the needs of its members. Headquartered in San Antonio, Texas, Security Service is an industry-leading financial institution with $7.5 billion in assets and 70 locations in Texas, Colorado and Utah. The credit union is among the top 10 credit unions in the nation. Security Service strives to be America’s best credit union and provides the true benefits of credit union membership with financial services of the highest quality and value. Learn more at www.ssfcu.org or call 1-888-415-7878.

Security Service Federal Credit Union receives Auto Finance Award

Security Services Federal Credit UnionOn the heels of placing fifth among prime retail credit lenders in the country for overall auto dealer satisfaction, Security Service Federal Credit Union (SSFCU) has been recognized with a 2013 Auto Finance Excellence Award by Auto Finance News. Presented during the 13th Annual Auto Finance Summit in Las Vegas on October 15, the award recognizes those who have achieved notable success or contributed greatly to the auto finance industry.

According to Auto Finance News, SSFCU topped all other auto financiers in the prime lending category. “Our 2013 winners exemplify the best of this dynamic industry,” said JJ Hornblass, executive editor and publisher of Auto Finance News and chairman of the Auto Finance Summit.

“We are passionate about our business,” said Charles Goss, senior vice president and chief lending officer for SSFCU. “We believe in partnering with our dealers to offer the best product to our members and ensuring the process is seamless, efficient and fast. It’s a real honor for our team to be recognized by the industry for our work.”

SSFCU_AFS13_Awards
Mr. Charles Goss, senior vice president and chief lending officer, and JJ Hornblass, executive editor and publisher of Auto Finance News and chairman of the Auto Finance Summit.

About Security Service Federal Credit Union
Security Service Federal Credit Union offers competitive, affordable financial products and services designed to meet the needs of its members. Headquartered in San Antonio, Texas, Security Service is an industry-leading financial institution with $7 billion in assets and 70 locations in Texas, Colorado and Utah. The credit union is among the top 10 credit unions in the nation. Security Service strives to be America’s best credit union and provides the true benefits of credit union membership with financial services of the highest quality and value. Learn more at www.ssfcu.org or call 1-888-415-7878.

Security Service Federal Credit Union reaches $7 billion in loans

Security Services Federal Credit UnionSecurity Service Federal Credit Union (SSFCU) has announced a new lending milestone – $7 billion in loans – with more than three-fourths of its portfolio in indirect lending.

Contributing to this success is SSFCU’s commitment to be first in service. “We have built strong relationships over the years with members, and those relationships have driven the way we do business,” said Jim Laffoon, SSFCU president. “We remain steadfast in our commitment to providing the finest service and transactional convenience for our members whether they are buying a car, starting a business or purchasing a home.”

Established in 1956 with just eight members and $25 in deposits, SSFCU approved its first loan five months after opening, reaching $20 million dollars in loans by 1966.  SSFCU is currently the number one auto lender and fifth largest mortgage lender in San Antonio and is ranked fifth nationally in dealer satisfaction by JD Power.

“We are humbled by our members’ continued loyalty and trust in Security Service over the years,” said Laffoon. “Without it, we would never have reached this milestone.”

SSFCU has 70 locations across Texas, Colorado and Utah.

About Security Service Federal Credit Union
Security Service Federal Credit Union offers competitive, affordable financial products and services designed to meet the needs of its members.  Headquartered in San Antonio, Texas, Security Service is an industry-leading financial institution with $7 billion in assets and 70 locations in Texas, Colorado and Utah. The credit union is among the top 10 credit unions in the nation.  Security Service strives to be America’s best credit union and provides the true benefits of credit union membership with financial services of the highest quality and value.  Learn more at www.ssfcu.org or call 1-888-415-7878.