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"Building Better Businesses...With Technology"

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Technology News You Can Use

July 2007 - Issue XXVIII

In This Newsletter

Letter from the Chair, Zandra Pulis, CPS Energy

Greetings

I’d like to take this opportunity to say a big thanks to all the folks on the Technology Committee who helped make the inaugural Tech Lunch Bunch a great success.  That event is proof of the value that the Tech Committee has to offer the members of the North Chamber.  Also, I commend the Committee on the dedication you have shown in ramping up to organize another such event in October.  Finally, I’d like to thank all the members of the Committee who stepped up to the plate and helped make the Congressman Lamar Smith luncheon a great success.  When folks compliment me on the Tech Council’s proven track record this year, I strive to give credit where credit is due - great job, tech Committee!

Zandra Pulis
CPS Energy

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Open Source Productivity Applications for the Desktop, Steve Weingart, HighTek Innovations

If you are like most people who work in an office, you spend the majority of your time using one office productivity application or another.  If you are not looking up something on the web, you are typing a document, making a presentation, writing e-mail or preparing a document for distribution.

Unfortunately, it's not surprising that the bill for these tools can often exceed the cost of your computer and operating system.

But there are legal, low and no cost options for just about all of the tools that you are need, and many of them are better than the high cost versions.  The legal part is critical.  Many businesses, both large and small, sometimes get a bit fast and loose about licensing their commercial software.  Both the “The Software  &  Information Industry Association” (ISSA) and the “Business Software Alliance” (BSA) are now offering rewards  of up to $1 million to those who inform on companies who violate the End User License Agreement (EULA) that you agree to when you install a commercial software package.  Don't think that just because you are in a small business that they won't care, or that they are only looking for the 'big fish'.  The ISSA and BSA are equal opportunity, going after both large and small companies.  The fines can be stiff.  The BSA reports that the average fine levied for software piracy is $43,000 (someone has to pay for those million dollar rewards).  You can get caught.

However, there are alternatives.  You can have full featured productivity applications that are low cost, or free, and won't put you in jeopardy.

The basic office suite is the most important application package for most offices and it just so happens that one of the jewels of Open Source software is Open Office.  This package is mentioned almost any time Open Source is mentioned.  That's because it's the real deal.  Open Office is Microsoft Office compatible (you can even have Open Office save documents in MS Office format by default), which means that you can still edit existing documents, collaborate, and exchange documents with others as you do now.  It's interface is very similar and familiar so that most people who have used MS Office can just start using Open Office.  The suite includes a robust word processor (like Word), a spreadsheet program (like Excel), and a presentation tool (like PowerPoint); as well as several other tools.  Try it, it can save you $150 to over $500 for each workstation.

Document distribution is another facet of office communications.  It is becoming standard to distribute documents, whether they are letters, contracts or invoices in PDF form.  The reason is that PDFs display and print correctly on almost any system.  This portability gives you the confidence to send documents to others knowing that they will see them as you meant them to be seen.  But at what cost?  The most common tool for making PDF documents is Adobe Acrobat.  The current cost for Acrobat is about $400 for a single user copy and over $100 for an upgrade from an earlier version.  But again there is an alternative.  CutePDF is a free utility that will allow you to make a PDF from any source, it acts like a printer but instead of printing on paper, the output is a PDF file (there is also a pay-for version of CutePDF for about $50 that does even more).  Oh, and one more feature of Open Office, it has a PDF converter built-in so it will already save your documents in PDF format.  CutePDF lets you convert anything else to PDF.

As more and more information and applications move to the web, we all spend more time in our web browsers.  Because Internet Explorer comes with Windows, it doesn't cost anything extra, but it's not considered the best browser.  The new version Internet Explorer 7 has many new features, but unfortunately it is also not very reliable, and many people have problems when upgrading to IE 7.  The alternative is the Firefox browser.  It's free, has all of the features of IE 7 and more.  There have been hundreds of 'plug-in' tools created that can enhance your browsing experience.  They do everything from helping you manage your tabs (tabs allow you to view more than one web page in one browser window, this helps to manage several open websites without having the clutter all over your PC's desktop), to remembering your settings and preferences.  Try it, you may like it.

Graphics programs are among the most painfully expensive programs.  If you usually use Adobe Photoshop, you may be able to use Gimpshop.  Gimpshop is an Open source graphics program that has many of the features of Photoshop, and a very similar interface, but it's free.  It won't do Pantone/PMS colors, but for most graphics work, it will do all that you need, without breaking your budget.

E-mail tools are another area where some of the free or Open Source programs are better than the pay for versions (or the versions that come with Windows).  The Mozilla team, the same people who created Firefox, also created Thunderbird.  Thunderbird is a very flexible and capable e-mail program that is certainly better than Outlook Express, and is free, unlike Outlook.

Anti-virus and anti-spyware tools are a critical part of any PC's compliment.  Again, some of the free tools are some of the best.  “Clam Anti Virus” is an Open Source project and “ClamWin” is the Open Source free version for Windows, and it works.  “Spybot Search and Destroy” is one of the spyware protection tools that has been around the longest.  It's immunization (from spyware infection) is among the best.

This list barely scratches the surface of what is available; a little effort spent looking at what is out there can get you some truly excellent tools for little or no cost.

There are times when standard commercial software is the right choice.  But, there are times when Open Source software may be the better choice to give you the function you need in an affordable way, or to alleviate the risk of using unlicensed software.  Look at the alternatives, you may be in for a pleasant surprise.

Fast Tracking A Top Listing on Google by John Hill SATC

Everyone wants to know the secret to being on page one of a Google search, and they want that top spot without paying for it, right?

We have found a way to get you there with very little effort on your part.  And the best news is that it’s not only free, it works for local searches.

All you have to do is publish just about anything on SATechNews.com.

Now, if you’ve been around the San Antonio Tech Community for any length of time, you know that SA Tech News has not been stocked with fresh news up to a month or so ago.  It has been very difficult to get people to post their news, even though it is absolutely free.  You can publish something every day if you want.  But still, for whatever reason, no one takes advantage of it.  But in the process of bringing the site up to date, we discovered something very interesting.  SATechNews.com news shows up at the top of a Google search very consistently.

If you’re a skeptic, I invite you to test it out.  Log on to www.satechnews.com/headlines.cfm.  Click on Add News, create an account and log in.  Next you’ll be treated to word processing editor that you can use to create or paste your news.  Click Submit, wait a week or two, then do a Google search. 

The key is to publish information that contains key words you would want prospects to use in a Google search. 

For example, Clearcom is a Mitel dealer.  So Mike inserted a press release from Mitel, adding information about Clearcom at the end of the release.   So now if you search for Mitel San Antonio, voila!  That link shows up at the top of page one, just below the paid ads.  And that news release was submitted just two weeks ago.  We posted an article about Targeted Technology Ventures and cardiac stents on 5/30/07 .   Googling (is that a word?) “cardiac stents San Antonio ” results in a page one, number one listing.

What causes this phenomenon?

It is most likely because SATechNews.com is an established media driven site.  As such, it may receive preferential treatment from Google.  If you have questions about SATechNews.com and posting content to the site, visit satechnews.com.

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I love my iPhone , Lara August, Robot Creative

I waited in line at the Quarry AT&T store for 45 minutes to be one of the first in town for an iPhone. I've never even waited in line for a concert, so I felt like an idiot sweating in the hot sun in business attire and high heels, holding a lime green umbrella as sun protection. (That is until a buddy showed up and waited just to see one - not even to buy one.) I've never bought into such hype before, and really consider myself more of a V2 kind of girl, but this purchase is a salute to the gods of usability design. The "phone", if you can really classify it as such, really is amazing, and I'm not afraid to buy the first round of anything Apple.

I haven't looked at the manual - intentionally. And I'm not going to. And I haven't needed to, either. They (Apple) really are geniuses. After recently arm wrestling with a Treo and then the Samsung BlackJack, this is a welcome relief. It sync'ed seamlessly on the first try and without third-party software. That may seem like a simple statement, but if you have a PDA of any kind, you will know that it is profound. I have everything on the phone: contacts, calendars, bookmarks, music, and even a portable portfolio our design work so that I can legitimately justify this as a business expense. But it's not just that I was able to sync it effortlessly - it also picked up email settings from the computer, so that those of you unaware of what an smtp server is can rest in bliss... you will never need to know.

This device is the sexiest piece of technology I've ever owned, and my friends on non-AT&T carriers are legitimately jealous.

To be fair, I do have critiques:

The interface isn't customizable in the way that the Palm OS is. This was a major critique I had of Windows Mobile, which gives you 7 or so presets, all of which are horrible. But I don't think I could have put things in a better place than Apple did, either. They have anticipated the most common user needs wonderfully.

There is a VPN setting, and I was able to connect to my VPN at the office, but I don't know why. There is no way to browse through files. I am thinking (hoping?) that's something for a future update.

Almost every screen has a zoom feature, and yet I am not able to zoom when using the camera???

It is really slow on the AT&T EDGE network, but really fast with a wi-fi connection. I have wi-fi at home and at work, but I've also got computers at both places. So, it's slow the only place where I really need it to work... when I'm out and need to check/send email or look at a map.

You can turn some, but not all of the screens, into the horizontal view.  Which breaks my heart, even though the "necessity" is questionable.

I emailed myself a new wallpaper pattern, but I wasn't able to download the attachment, which was annoying. I had to load the image into iPhoto and then sync to get it into the photo library before I could get it on the phone and load it up as wallpaper.

With all of the songs I loaded on it, you'd think I could set a custom ringtone from the music library... but I can't. So a photo of my husband barks when he calls.

Really, the speed is probably the only legitimate concern that I have. Patience is not something I have much of when it comes to technology, but I gaze into the dark little screen and don't seem to get mad when the page loads slowly. Has Apple improved the world unknowingly?

Oh, and if you are wondering, I've dropped it at least 4 times (really bad... on hard tile and concrete) and it's fine, although I wouldn't recommend that test at home.

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Technology Chair, Zandra Pulis, CPS Energy Newsletter Editor, John Tomblin, DataTitan North Chamber Contact
Debby Zucker